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Platform Operations
Table of contents
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Platform Operations Runbooks
How We Work
Our Slack Channels
Our Team Channel
Public Support Channels
Sprints & Ceremonies
Jira Board & Tickets
Writing Stories
What makes a good story?
Story Points
Reviews & PRs
Raising a Pull Request
Reviewing a Pull Request
Approval and Merge
Support Rota
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Platform Operations Support Role
Allocating Engineers for Support
Daily Concierge duties
Support tickets
Alerting Slack Channels
Email Notifications
LDAP Restarts
Introduction
AWS Maintenance Notification
AWS Environment Reference
Prerequisites
1. Check the AWS Health Dashboard
Identify the LDAP Resource
2. Open the LDAP ECS Service
3. Stop the LDAP Task
Wait for the Task to Stop
4. Restart the LDAP Task
Confirm the New Task Is Running
5. Connect to the LDAP Container
Connect to the Correct ECS Environment
6. Cache-Warming Process
7. Verify LDAP is Operational
Azure Entra ID Tasks
Add user to Entra ID Group for NOMIS Modernisation Platform SSO
Reset user MFA for App Insights access (HMPPS directory)
Managing HMPP and Azure Domain Users
Connecting to a Jump Server
How to create and delete users
How to reset user passwords
Additional Documentation
Adding Users to Probation AWS Account
Introduction
Prerequisites
1. Determine the User’s Required Access
2. Update the Terraform Repository
3. Create the User Module
4. Add the User to the Required Groups
Gain Approval for changes
5. Run Terraform Locally
Terraform Plan
Terraform Apply
6. Generate and Provide the User’s Initial Password
Compress the Credentials File
General Support Queries
Extend NDMIS PreProd for ETL Runs
Prerequisites
Create the calendar event
Verify the change
Change the NDMIS BO Banner Schedule
Recycling NOMIS Web Instances
Increasing Disk space
Check disk utilisation on a Windows instance
Running Terraform for Probations
Running Terraform for Probations
Lambda For Triggering Github Actions Workflows
Lambda for triggering Github Actions Workflows
Utilising the Lambda to manage Github Action invocations
Platform Operations Runbooks
The following runbooks are used and maintained by the MoJ Platform Operations team.